![]() The windows look great both inside and outside. I am very pleased with the installation and the final product. When I contacted Ecoline the next day I was informed the new glass had already been ordered so hopefully I will have the new glass replacement within a few weeks.The windows took longer to be installed than anticipated but I figured with COVID, supply-chain issues and lack of workers/installers this was to be expected. This window was manufactured with 4 grilles. The installation went well, they removed all the garbage and left the room clean.There was an issue with one window which was supposed to have 3 horizontal grilles, instead of 4. Matt made a point of checking to make sure that my blinds would fit the new windows which they did. Jean was courteous, professional and very helpful at all times.Matt/Alex installers 5/5 – Matt and Alex were very professional and discussed the window replacement installation prior to starting the job. Other window companies that I contacted did not bring a window sample. He even brought a sample casement window so I could see all the features of the window. Jean Martins Sales Rep 5/5 – Jean gave a very detailed presentation of Ecoline windows. Honestly I can’t speak enough about our experience, our new windows are amazing. They treated our home with respect and were careful with our cat to ensure she didn’t escape as well as understanding of our schedule with a baby. They were polite and worked very efficiently. even on weekends! There were no delays, in fact we got our windows ahead of schedule! Oleg and his team were amazing and installed all 16 items in two days. He was patient as we inquired about the quality but also contract prior to signing off. He came to our house on three occasions to answer all our questions and show us samples. ![]() If you get Vitalii you can guarantee excellent and knowledgeable service. ![]() What really made this company stand out was the customer service we received. The quote was comparative to all the other ones we received except with Ecoline we were getting 3 pane windows instead of 2. I cannot emphasize enough how stress free our experience with Ecoline was. Having heard horror stories from friends on their experiences with other companies we were quite nervous on this big spend. We needed to replace every window and door in our new home. ![]()
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